If we have supplied parts then we guarantee our work for 1 month unless otherwise stated when the work is completed. This warranty only applies to specific work carried out by us, not to other faults that may subsequently arise on the system.
With regard to virus or spyware infections, we guarantee the system to be infection free upon completion of a job but cannot guarantee against subsequent re-infection. We offer advice on prevention and can install appropriate preventative software but the onus is on the user to prevent or deal with future infections.
Any hardware supplied is guaranteed for the length of the manufacturers warranty. Please note it is only the hardware itself that is guaranteed not the labour cost of changing a faulty unit. The warranty of these items runs from the date of our purchase on your behalf not the date of you receiving your computer back.
This, along with the cost of any recovery of data from a faulty drive is covered under our 3 month warranty but not beyond this period.
Reconditioned equipment is guaranteed for 1 month unless otherwise stated at time of sale.