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If you are running Outlook 2010 please do not enable conversation view as this may lead to Outlook 2010 to crash. At the moment we have no working fix to this issue.
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In line with the new care level products the standard SLA agreements have now been changed: All existing customers are now on “Standard Care”. Please see For standard care http://www.stafford-itservices.co.uk/media/p/276.aspx And http://www.stafford-itservices.co.uk/media/p/951.aspx For Enhanced Care
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We are pleased to announce a new product enhanced care service for our e-mail service. Currently e-mail support has an SLA agreement of 2 days. You can decrease this to 1 hour and you also get the following benefits: Enhanced filters for Spam and DNS based blacklists Premium A/V protection Guaranteed...
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Please note that we do NOT currently support Office 2010 on our mail platforms. We will post more information as it becomes available.
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From today will be changing the mail collection times for POP3 collections to 10 min intervals during the working weekday and 30 min during the weekend. We are also now supporting gmail and hotmail mail collections.
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We've added a whole bunch of new FAQ's to the CareFreeMail Wiki. These new ones help you with some of the delivery errors of e-mails posted through our system. Find out more here .
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There will be a upgrade of the CareFree Mail server on Saturday 3rd October at 9pm. The server will be down for approx 30 mins during this period. At the end of upgrade you will be prompted to upgrade your connector. New Features Support for Mac OS X 10.6 Snow Leopard Kerio iCal Config Tool now supports...
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The mail server changes have been completed and you will now find that mail delivery times have been improved by up to 50% Hope you enjoy your new e-mail speed!
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Just a quick warning that we will be adjusting the SPF records that we require for domains which use the mail server. For domains which we manage these changes will be completed for you automatically. If we do not have admin access to the domains then please ensure this has been corrected 23:59 on Sunday...
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Please note that from 1st August 2009 we will no longer be supporting non-SSL access to the mail servers. If you are using iPhones, windows mobile and other mobile devices then please ensure that SSL has been chosen for credentials. If you need help with this then please contact the helpdesk.
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There will be a reboot of our primary mail server at 09:00 on the 4th July 2009. The mail server will be down for approximately 10 mins. This is routine maintenance only. No updates are being applied during this maintenance cycle.
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You will be prompted to update the mail connector software today. Version 6.7.0 Patch 1 Kerio MailServer: - Some users from OpenDirectory were not published in GAL public contacts. - Fixed publishing of long user full name in GAL public contacts. - Group name of the group synchronized from directory...
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We are deploying a new update this morning to help overcome the issues with Office Service Pack 2. You should be prompted this morning to perform a complete update of the mail connector if you run one.
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We are setting a minimum standard now for connecting the mail cloud for Windows Vista users of service pack 1. If you have a managed desktop this will be applied automatically for you.