SiTs - In-House Systems : VOIP, HelpDesk

DNS Servers–Emergency Outage

Darren McCarthy — Fri, 06 Aug 2010 11:16:45 GMT

When's this work happening?

Early tomorrow morning, 8th August.

What does it affect?

The routing of all traffic across Sits network.

How long will it take?

Up to 20 mins.

What does the work involve?

We will be resetting the DNS servers

Am I likely to notice the work?

Is there anything else I need to know?

Any customers having problems connecting once the maintenance is complete are advised to switch off their equipment for 30 minutes before powering it back up and attempting to reconnect.

Phones Fixed

Darren McCarthy — Mon, 07 Sep 2009 07:40:00 GMT

Our appologies for our issue with the telephone lines. This was tracked to an issue with our wholesale supplier. This has now been corrected.

Capacity Warning

Darren McCarthy — Tue, 19 May 2009 07:44:56 GMT

All customers should be aware that we are currently experiencing capacity issues. We have lost one of the lines into the VOIP hosting facilities. We are working with our provider to get this fixed as soon as possible.

We will post updates as soon as we have more information.