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Helpdesk Upgrade

Last night we deployed a small patch to the helpdesk to correct issues with attachments.

Published 20 Oct 2009 2:39 by Darren McCarthy

Filed under: 2009, HelpDesk
Phones Fixed

Our appologies for our issue with the telephone lines. This was tracked to an issue with our wholesale supplier. This has now been corrected.

Published 7 Sep 2009 8:40 by Darren McCarthy

Filed under: 2009, VOIP, HelpDesk
HelpDesk Update

There will be a small update to the helpdesk software. This is to correct a few minor issues but to add the ability to reply to the e-mails generated by the help desk and automatically get the information appended to your help desk ticket.

Published 9 Jul 2009 12:03 by Darren McCarthy

Filed under: 2009, HelpDesk
Capacity Warning

All customers should be aware that we are currently experiencing capacity issues. We have lost one of the lines into the VOIP hosting facilities. We are working with our provider to get this fixed as soon as possible. We will post updates as soon...

Published 19 May 2009 8:44 by Darren McCarthy

Filed under: 2009, E-Mail, VOIP, HelpDesk, Capacity

(c) 2009. Stafford IT Services Ltd

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